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RVWS's customer service team is dedicated exclusively to supporting dealers. Their objective is to train and support dealers in a quality manner and assist dealers in getting the most out of their web site. In surveys of RVWS clients, and frequently in unsolicited testimonials, dealers consistently state that RVWS has the best customer service that they receive from any vendor that they work with.
- Web site enhancements based on dealer and web site visitor feedback ensure RVWS dealer web sites are cutting edge
- RVWS's dealer web site solution is easy-to-use thanks to online tutorials and audio/visual training tools that aid in web site implementation
- No additional hardware, software or technical personnel are required to update and manage the web site
- A dedicated client support staff via RVWS's toll free number provides training and assistance
- Dealer web site availability is over 99.9% using high-speed redundant servers
- All dealer web site data and information is backed up and archived offsite
- The password-protected maintenance area allows user definable access ensuring the security of the site
- All customer related data and information is maintained in a secure database with SSL encryption
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